Airservices Australia is an Australian Government agency, responsible for providing safe and environmentally sound air traffic control management and related airside services to the aviation industry (e.g. air traffic control, airways navigation and communication facilities, and airport rescue and fire-fighting services) within the Australian Flight Information Region (FIR). Airservices Australia is a full member of CANSO.
Head Office:
Address: Alan Woods Building, 25 Constitution Avenue, Canberra ACT 2601
Postal Address: GPO Box 367, Canberra ACT 2601
Phone: +61 2 6268 4111 or 1300 301 120
Fax: +61 2 6268 5683
ABN: 59 698 720 886
1) Aircraft Noise Assessment/Certification:
Phone: +61 2 9556 6749
Fax: +61 2 9556 6751
Email: noise.assessment@airservicesaustralia.com
2) ATC Recruitment:
Phone: 1800 672 352
3) AusFIC Services / Pilot Briefing / NAIPS
Pilot Briefing Services: 1800 805 150 (via Telstra PhoneAway Cards)
AVFAX Help Desk: +61 7 3866 3573
Airservices Australia Service Desk: 1800 801 960
NOTAM Office: (Ph) +61 7 3866 3647/ (Fax) +61 7 3866 3553
Telstra PhoneAway Customer Service: 1800 616 606
4) Library Services:
Phone: +61 2 6268 4004
Postal Address: Business Intelligence Services (Library), Airservices Australia, GPO Box 367, Canberra, ACT 2601 Australia
Email: library@airservicesaustralia.com
5) Corrections to Aeronautical Charts and Documents:
Phone: +61 2 6268 4069
Email: docs.amend@airservicesaustralia.com
6) Freedom of Information:
Contact: Office of Legal Counsel
Phone: +61 2 6268 5108
Fax: +61 2 6268 5148
Address: Office of Legal Counsel, Airservices Australia, GPO Box 367, Canberra, ACT 2601 Australia
or
Address 2: Alan Woods Building, 25 Constitution Avenue, Canberra ACT 2601 Australia
Email: foi@airservicesaustralia.com
7) Information for Suppliers:
Postal Address: Airservices Australia, Accounts Payable
Attention: (insert name of Airservices Australia ordering officer)
PO Box 231, Civic Square, ACT 2608, Australia
Phone: 1300 301 120 (calling from within Australia)/ +61 2 6268 4081 (calling from outside Australia)
Fax: +61 2 6268 4875
ABN: 59 698 720 886
8) Media Enquiries and Corporate Communication:
Phone: +61 2 6257 2828
Phone: +61 2 6268 4040
Fax: +61 2 6268 5688
Email: media@airservicesaustralia.com
9) National Operations Centre:
Phone: 1300 ASA NOC/ 1300 272 662
Email: asa.noc@airservicesaustralia.com
10) Noise Complaints/Enquire Line:
To contact the Noise Enquiry Unit phone 1800 802 584 (freecall) or 1300 302 240 (local call)
or write to: Noise Enquiry Service, PO Box 211, Mascot NSW 1460
Email: neu@airservicesaustralia.com
11) Online Store/ Publications Unite:
Local call charge Australia-wide: 1300 306 630
International Phone: +61 2 6268 5500
Fax: +61 2 6268 5111
Email: publications.unit@airservicesaustralia.com
Address: Alan Woods Building, 25 Constitution Avenue, Canberra, Australia 2601
Locked Bag 8500 Canberra, ACT 2601
12) Paying Your Airservices Australia Account:
Postal Address: Financial Services Centre, Airservices Australia, PO Box 231, Civic Square, ACT 2608, Australia
Phone: 1800 026 147 (freecall, within Australia only, excluding mobiles)
Fax: +61 2 6268 5693
13) Service of Documents:
Inquiries: Office of Legal Counsel
Phone: +61 2 6268 4128
Fax: +61 2 6268 5148
Email: legal@airservicesaustralia.com
14) Spectrum Manager:
Address: Spectrum Manager, Communications Systems, Airservices Australia, GPO Box 367, CANBERRA, ACT 2601
Phone: +61 2 6268 4020
Fax: +61 2 6268 5191
Email: spectrum.manager@airservicesaustralia.com
15) Switchboard:
Phone: 1300 301 120
Address: Alan Woods Building, 25 Constitution Avenue, Canberra, Australia 2601
Locked Bag 8500, Canberra, ACT 2601
16) Web Site:
Email: webmaster@airservicesaustralia.com
