Trade enquiries:
If outside UK and Ireland please click on our country pages.
Telephone: 0800 028 6185 (UK) // 1800 654 173 (Ireland)
Fax: +44(0)20 8600 7648
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Customer enquiries:
Telephone: 0800 028 4149 (UK) // 1800 551 447 (Ireland)
Fax: +44(0)20 8600 7648
Customer and Agent Enquiries from other European countries:
Austria: 0800 29 58 38
Belgium: 0800 79 586
Czech Republic: 00 143 854
Denmark: 800 17 055
Finland: 0800 11 32 82
France: 0800 90 77 12
Germany: 0800 18 30 619
Ireland: 1800 551 447
Italy: 39 02 43 45 83 90
Luxembourg: 800 225 27
Netherlands: 0800 022 10 16
Norway: 800 110 80
Portugal: 800 880 452
Slovakia: 0800005126
Spain: 900 99 32 41
Sweden: 020 79 29 39
Switzerland: 0800 55 7778
Austria: 0800 29 58 38
Belgium: 0800 79 586
Czech Republic: 800 143 854
Denmark: 800 17 055
Finland: 0800 11 32 82
France: 0800 90 77 12
Germany: 0800 18 30 619
Ireland: 1800 551 447
Italy: 39 02 43 45 83 90
Luxembourg: 800 225 27
Netherlands: 0800 022 10 16
Norway: 800 110 80
Portugal: 800 880 452
Slovakia: 0800005126
Spain: 900 99 32 41
Sweden: 020 79 29 39
Switzerland: 0800 55 7778
UK Group enquiries:
Telephone: +44 (0)20 8600 7649
Fax: +44 (0)20 8600 7608
Email: UKGroups@airnz.co.nz
Europe Group enquiries:
If outside UK and Ireland please click on our country pages.
Telephone: 0800 028 6185 (UK) // 1800 654 173 (Ireland)
Fax: +44(0)20 8600 7648
Air New Zealand Customer Relations
Address: Private Bag 92007,Auckland 1142, New Zealand
Telephone: +64 (0)9 366 2929
Fax: +64 (0)9 256 3531
Email: Flightcomment@airnz.co.nz
TBA
Star Alliance baggage tracing service
File reference that was given at the airport is required for this service.
http://www.worldtracer.aero/filedsp/nz.htm