1) Adelaide Airport
Address: C/- Qantas, Ground floor, Qantas Domestic Terminal, Tullamarine
Postal Address: Qantas Baggage Services, Locked Bag 26, Tullamarine, 3043
Telephone: +61 8 8208 8858
Fax: +61 8 8208 8932
2) Apia
C/- Polynesian Airlines
Postal Address: PO Box 315, Western Samoa
Telephone: +00 685 42119 or 685-20683
Email: phcargo@lesamoa.net
3) Brisbane International Airport
Arrivals Hall, Level 2
International Terminal, Brisbane Airport
C/- Qantas
Postal Address: Box 2, Brisbane International Airport, Queensland 4007
Telephone: 1800 647 032 or +61 7 3307 9070
Fax: +61 7 3307 9071
4) Cairns
C/- Qantas
International Terminal Telephone:+61 7 4050 4135 (0330 - 1400)
Domestic Terminal phone: +61 7 4050 4235 (0900 - 2200)
5) Honolulu International Airport
Address: C/- Hallmark Aviation, 300 Rodgers Boulevard #43, Honolulu, Hawaii 96819
Telephone: +00 1 808 836 - 2461
Fax: +00 1 808 839-6351
6) Hong Kong
Air New Zealand Airport Office
Telephone: 852-2769 8669
Flight Information: 852-2216 1088
Baggage Service (Lost & Found): 852-2216 1023 / 2216 1024
Baggage Service (Lost & Found) Fax: 852-2382 4543
Baggage Service (Lost & Found) Email: baggage.services@jasg.com
7) London Heathrow Airport
C/- Menzies/Global Baggage Services, Terminal 1, London Heathrow Airport
Telephone: 0208-9909900 / 0871-2887354
Email: LHRT2supervisor@globalbaggage.co.uk
8) Los Angeles Airport
Address: C/- Hallmark Aviation, 200 World Way, Terminal 2, Los Angeles CA 90045
Telephone: +1 866-767-2247 or +1 310-665-3977 or +1 310-215-7276
Fax: +00 1 310-417-2199
Email: carmencarson@hallmark-aviation.com
Baggage claims contact 1-866-757-3456
9) Melbourne Airport
Address: C/- Qantas, Ground floor, Qantas Domestic Terminal, Tullamarine
Postal Address: Qantas Baggage Services, Locked Bag 26, Tullamarine, 3043
Telephone: +61 3 8336 4444 (0900-2000 hrs)
Fax: +61 3 8336 4488
10) Nadi Airport
Address: PO Box 9212, C/- Air Terminal Services (Fiji) Ltd, 2nd Floor, International Departure Terminal, Nadi Airport
Telephone: +00 679 6722777 extension 2417 or 2473
Fax: +00 679 6720122
Email: aobaggage@ats.com.fj
11) Narita Airport
Address: C/- Japan Airlines Baggage Handling, 1F Passenger Terminal 2, Narita International Airport, Narita City, Chiba, Japan
Postal Address: Chiba 282-0004, Narita-shi, Chiba 2
Telephone: +00 81 4 7634 3113
Fax: +00 81 4 7634 4827
12) Niue (Hanan International) Airport
C/- Peleni's Travel Agency
Telephone: +683 4317
Fax: +683 4010*
Email: pelenistravel@niue.nu
13) Noumea
Address: Tontouta Air Services, Bagages Services
Sita: NOULLXH
Email: escale@tas.nc
PH / FAX :35.26.15
14) Osaka Kansai
Address: C/- Japan Airlines Baggage Tracing Centre, 1F Airline South Building, Sensyukuko Naka 1 Banchi, Tajiri-cho, Sennan-gun, Osaka, 549-0011
Telephone: +00 81 7 2455 3091
Fax: +00 81 7 2455 3092
15) Papeete Airport
Address: C/- Air Tahiti, B. P. 6012 98702, Papeete, Tahiti
Telephone: +00 689 864221
Fax: +00 689 864223
Email: hugues.bouly@airtahiti.pf
16) Perth
C/- Qantas Baggage Services
Telephone: +61 8 9270 9535 or 9270 9433
Airport: Domestic Terminal Building, Redcliffe, Western Australia 6104
17) Port-Vila Airport
Airport: c/- Air Vanuatu, Service Desk - International Airport
Telephone: 00 678 26789
Fax: 00 678 25905
Email: pax.service@airvanuatu.com
18) Rarotonga Airport
Address: Air New Zealand, PO Box 65, Nikao, Rarotonga
Telephone: +00 682-26300
Direct/After Hrs 00682 26085
Fax: +00 682-23316
19) San Francisco
Address: Air New Zealand Luggage Services, c/o Hallmark Aviation - Centralized Baggage Office, 650-871-8502
Telephone: +1 866-767-2247
Email: carmencarson@hallmark-aviation.com
Baggage claims contact 1-866-757-3456
20) Shanghai, Pudong International Airport
Handling agent: China Eastern Airline, Terminal 1, No. 6000 Yinbin Ave, Pudong International Airport
Lost and Found Counter:
Telephone: 86-21-68335093
Backroom office:
Telephone: 86-21-68335040/41
Fax: 86-21- 68335039
21) Sydney International Airport
C/- Qantas, Arrivals Level 1, Sydney International Airport, Mascot NSW 2020 Australia
Postal Address: Qantas Baggage Services - Claims, Qantas Centre 203 Coward Street, Mascot NSW 2020 Australia
Telephone: 1300 653 077 (0700 - 2100 hrs)
Fax: + 61 2 9691 6077
22) Tonga
Address: Forum Travel, Air New Zealand House, PO Box 4, Vuna Road, Nuku'alofa, Tonga
Telephone: +00 676 23 192
Fax: +00 676 21 224
Email: sue@forumtravel.net
23) Vancouver International Airport
Address: C/o Air Canada, Domestic Terminal Building, YVR 3380, 6001 Grant McConachie Way, Richmond B.C. V7B 1K3
Telephone: 604 231-6622. Fax: 604 231-6525
Customer Care: 1-888-689-2247
Website: www.aircanada.com
