Contact All Nippon Airways (ANA) Cargo: Telephone Number-Customer Care-Headquarters-Toll Free



Japan Sales Branch Offices and Telephone Contact:

1) Tokyo:

Address: Shiodome City Center. 1-5-2, Higashi-Shimbashi,Minato-ku,Tokyo 105-7133,JAPAN
Telephone: 81-3-6735-1960

2) Osaka:
Address: BREEZE TOWER 15F, 2-4-9, Umeda, Kita-Ku, Osaka 530-0001, JAPAN
Telephone: 81-6-6450-9955

3) Sapporo:
Address: Ito Bldg. Nishi 4 Kita 4 Chuo-Ku, Sapporo 060-0004, JAPAN
Telephone: 81-11-271-1534

4) Nagoya:
Address: MIDLAND SQUARE 11F, 4-7-1, Meieki, Nakamura-Ku, Nagoya 450-6211, JAPAN
Telephone: 81-52-586-9440

5) Fukuoka:
Address: Kamiyo-Watanabe Bldg. 5F 1-12-14 Tenjin, Chuo-ku, Fukuoka 810-0001, JAPAN
Telephone: 81-92-720-3380

6) Okinawa:
Address: Ryukyu Lease Sogo Bldg. 1-7-1, Kumoji, Naha 900-0015, JAPAN
Telephone: 81-98-869-5533

For freight charges and Flight status (Domestic):
Telephone: 81-98-859-5230

**********************************************

Cargo Offices and Airports in Japan:

Hokkaido:

1) Chitose:
Address: Heiwa, Chitose-shi, Hokkaido, JAPAN, New Chitose Airport, cargo terminal
Telephone: 81-123-45-5122. Fax: 81-123-45-6940

2) Rishiri:
Address: Aza-Motodomari, Oshidomari, Rishirifuji-chou, Rishiri-gun, Hokkaido, JAPAN
Telephone: 81-163-82-1478. Fax: 81-163-82-2899

3) Wakkanai:
Address: Seikan, Wakkanai-shi, Hokkaido, JAPAN
Telephone: 81-162-27-2122. Fax: 81-162-26-2868

4) Mombetsu:
Address: 19-3, Komukai, Mombetsu-shi, Hokkaido, JAPAN
Telephone: 81-158-26-2051. Fax: 81-158-24-1311

5) Memanbetsu:
Address: 201-3, Chuo, Memanbetsu, Ozora-chou, Abashiri-gun, Hokkaido, JAPAN
Telephone: 81-152-74-4619. Fax: 81-152-74-2289

6) Asahikawa:

Address: Higashi 2 Sen, Higashi Kagura-chou, Kamikawa-gun, Hokkaido, JAPAN
Telephone: 81-166-83-4800. Fax: 81-166-83-4481

7) Nakashibetsu:
Address: 16-9, Kitanaka, Nakashibetsu-chou, Shibetsu-gun, Hokkaido, JAPAN
Telephone: 81-153-72-3992. Fax: 81-153-72-1324

8) Kushiro:
Address: 2, Tsuruoka, Kushiro-shi, Hokkaido, JAPAN
Telephone: 81-154-57-3757. Fax: 81-154-57-6527

9) Hakodate:
Address: 511-2, Takamatsu-chou, Hakodate-shi, Hokkaido, JAPAN
Telephone: 81-138-57-7500. Fax: 81-138-57-7600


Tohoku

1) Odatenoshiro:
Address: 21-144, Aza-Karamushitai, Wakigami, Kita Akita-shi, Akita, JAPAN
Telephone: 81-186-62-5524. Fax: 81-186-62-5528

2) Akita:
Address: 49, Aza-Yamagomori, Yuuwatsubakikawa, Akita-shi, Akita, JAPAN
Telephone: 81-18-886-3352. Fax: 81-18-886-3157

3) Shonai:
Address: 30-3, Aza-Murahigashi, Hamanaka, Sakata-shi, Yamagata, JAPAN
Telephone: 81-234-92-4196. Fax: 81-234-92-4191

4) Sendai:
Address: Aza-Nambara, Shimo Masuda, Natori-shi, Miyagi, JAPAN
Telephone: 81-22-383-4002. Fax: 81-22-383-4496

5) Fukushima:

Address: Aza-Habakita, Oaza-Kitasugama, Tamagawa-mura, Ishikawa-gun, Fukushima, JAPAN
Telephone: 81-247-57-1234. Fax: 81-247-57-1240


Kanto

1) Haneda:

Cargo Handled in Japan only:
Address: 3-1-1, terminal 1, Haneda Airport, Ota-ku, Tokyo, JAPAN
Telephone: 81-3-5757-5650 (Delivery)/ 81-3-5757-5652 (Arrival). Fax: 81-3-5757-5654

Cargo Handled in International Cities:
Address: 3-2-1, Building E-5, Haneda Airport, Ota-ku, Tokyo, JAPAN
Telephone: 81-3-5757-3802. Fax: 81-3-5757-3806

2) Narita:

Cargo handled in Japan only:
Address: #305, 3F, No. 4 Cargo Building, ANA Cargo Building, 2071
Telephone: 81-476-34-7930. Fax: 81-476-34-7934

Import:
Telephone: 81-476-32-5200. Fax: 81-476-32-5018

Export:
Address: No. 7 Cargo Building, ANA Cargo Building, 2022-1, Aza-Dainoda, Komaino, Narita-shi, Chiba, Japan
Telephone: 81-476-34-7670. Fax: 81-476-34-7675

3) Oshima:
Address: 270, Aza-Kitanoyama, Motomachi, Oshimamachi, Tokyo, JAPAN
Telephone: 81-4992-2-2337. Fax: 81-4992-2-3562

4) Miyakejima:
Address: 1378, Tsubota, Miyake-mura, Miyakejima, Tokyo, JAPAN
Telephone: 81-4994-6-7033. Fax: 81-4994-6-1031

5) Hachijoujima:

Address: 2839-2, Okagou, Hachijoumachi, Hachijoujima, Tokyo, JAPAN
Telephone: 81-4996-2-2911. Fax: 81-4996-2-3313


Hokuriku

1) Niigata:
Address: 3663, Matsuhama-chou, Niigata-shi, Niigata, JAPAN
Telephone: 81-25-275-4605. Fax: 81-25-275-5550

2) Toyama:
Address: 30, Akigashima, Toyama-shi, Toyama, JAPAN
Telephone: 81-76-495-3030. Fax: 81-76-495-3031

3) Komatsu:
Address: Ukiyanagimachi, Komatsu-shi, Ishikawa, JAPAN
Telephone: 81-761-21-6982. Fax: 81-761-24-6089

4) Noto:
Address: 10-11-1, Miimachisue, Wajima-shi, Ishikawa, JAPAN
Telephone: 81-768-26-2130. Fax: 81-768-26-2509


Chubu:

1) Nagoya (Chubu):
Address: 1-2, Centrair, Tokoname-shi, Aichi, JAPAN
Telephone: 81-569-38-8840. Fax: 81-569-38-8841

2) Shizuoka:

Address: 3336-3, Sakaguchi, Makinohara-shi, Shizuoka, JAPAN
Telephone: 81-548-29-2717. Fax: 81-548-29-2718


Kansai:

1) Itami:
Address: 2-1-6, Kukou Ikeda-shi, Osaka, JAPAN
Telephone: 81-6-6856-6131 (Delivery)/ 81-6-6856-6141 (Arrival). Fax: 81-6-6845-8188

2) Kansai:

Cargo Handled in Japan:
Address: ANA Export Cargo Warehouse Building, 1 Senshu Kukou Minami, Sennan-shi, Osaka, JAPAN
Telephone: 81-72-456-7811 (Delivery)/ 81-72-456-7810 (Arrival). Fax: 81-72-456-7814

Export:
Telephone: 81-72-456-7660. Fax: 81-72-456-7675

Import:
Telephone: 81-72-456-7680. Fax: 81-72-456-7685

3) Kobe:
Address: 1, Kobe Kuko, Chuo-ku, Kobe-shi, Hyogo, JAPAN
Telephone: 81-78-303-2892. Fax: 81-78-303-2891


Chugoku:

1) Okayama:
Address: 1277, Nichiouji, Okayama-shi, Okayama, JAPAN
Telephone: 81-86-294-4358. Fax: 81-86-294-1803

2) Hiroshima:

Address: 67-1, Zennyuuji, Hongou-chou, Mihara-shi, Hiroshima, JAPAN
Telephone: 81-848-86-8707. Fax: 81-848-86-8729

3) Ube:
Address: 625, Okiube, Ube-shi, Yamaguchi, JAPAN
Telephone: 81-836-31-6101. Fax: 81-836-31-6301

4) Tottori:
Address: 4-110-5, Koyama-chou-Nishi, Tottori-shi, Tottori, JAPAN
Telephone: 81-857-28-1200. Fax: 81-857-28-6021

5) Yonago:
Address: 1579, Sainokami-chou, Sakaiminato-shi, Tottori, JAPAN
Telephone: 81-859-45-6135. Fax: 81-859-45-2502

6) Iwami:
Address: "I" 597, Uchida-chou, Masuda-shi, Shimane, JAPAN
Telephone: 81-856-24-0039. Fax: 81-856-23-7111


Shikoku:

1) Takamatsu:
Address: 1683-2,3, Oaza-Oka, Kounan-chou, Takamatsu-shi, Kagawa, JAPAN
Telephone: 81-87-879-7261 (Delivery). Fax: 81-87-879-7432

2) Matsuyama:

Address: 2731, Minami Yoshidamachi, Matsuyama-shi, Ehime, JAPAN
Telephone: 81-89-973-0622 (Delivery). Fax: 81-89-972-4469

3) Kochi:
Address: 58, Hisaeda Otsu, Nankoku-shi, Kouchi, JAPAN
Telephone: 81-88-863-2677 (Delivery). Fax: 81-88-863-4948


Kyushu / Okinawa:

1) Fukuoka:
Address: 535, Oaza-Kamiusui, Hakata-ku, Fukuoka-shi, Fukuoka, JAPAN
Telephone: 81-92-415-0200. Fax: 81-92-415-0207

2) Saga:
Address: 9476-187, Oaza-Oidou, Kawasoemachi, Saga-shi, Saga, JAPAN
Telephone: 81-952-46-1117. Fax: 81-952-46-1118

3) Oita:
Address: 13, Shimobaru, Akimachi, Kunisaki-shi, Oita, JAPAN
Telephone: 81-978-67-1171. Fax: 81-978-67-1172

4) Kumamoto:
Address: 1802-2, Oyatsu, Mashikimachi, Kamimashiki machi, Kumamoto, JAPAN
Telephone: 81-96-232-2965. Fax: 81-96-289-9207

5) Nagasaki:
Address: 593,NIACT building, Mishimamachi, Omura-shi, Nagasaki, JAPAN
Telephone: 81-957-53-6918. Fax: 81-957-53-6919

6) Tsushima:

Address: 283, Otsu, Kechi, Mitsushimamachi, Tsushima, Nagasaki, JAPAN
Telephone: 81-920-54-3939. Fax: 81-920-54-2171

7) Fukue:

Address: 2183, Otsumachi, Gotou-shi, Nagasaki, JAPAN
Telephone: 81-959-72-8119. Fax: 81-959-72-7855

8) Myazaki:
Address: Oaza-Akae, Miyazaki-shi, Miyazaki, JAPAN
Telephone: 81-985-51-2774. Fax: 81-985-51-2783

9) Kagoshima:
Address: 626-1, Aza-Koyabara, Mizobe-chou Fumoto, Kirishima-shi, Kagoshima, JAPAN
Telephone: 81-995-58-2640. Fax: 81-995-58-3040

10) Okinawa:

Address: cargo terminal B 400 Kagamizu, Naha-city, Okinawa, Japan
Telephone: 81-98-891-9543. Fax: 81-98-891-9549

11) Miyako:

Address: 1657-128, Aza-Shimozato, Hirara, Kojima-shi, Miyakojima, Okinawa, JAPAN
Telephone: 81-980-73-1173. Fax: 81-980-73-1162

12) Ishigaki:
Address: 627, Aza-Maezato, Ishigaki-shi, Okinawa, JAPAN
Telephone: 81-980-83-5141. Fax: 81-980-84-1004

***********************************************************

All Nippon Airways (ANA) Cargo International Sales Branch:


China:

1) Shenyang:

Address: Passenger Terminal, Shenyang Taoxian International Airport Dongling District, Shenyang 110169, P.R. of CHINA
Telephone: 86-24-8939-8115

2) Dalian:
Address: Senmao Building, 147 Zhongshan Road, Xigang District, Dalian 116011, P.R. of CHINA
Telephone: 86-411-8360-8788

3) Beijing:

Address: Room N200 Beijing Fortune Building NO 5 Dong San Huan Beilu, Chao Yang District, Beijing 100004, P.R. of CHINA
Telephone: 86-10-8559-9266

4) Tianjin:
Address: Room 333, Tianjin Aviation Cargo Services Center, Tianjin Binhai International Airport Tianjin 300300, P.R. of CHINA
Telephone: 86-22-2490-1984/ 86-22-2490-1985. Fax: 86-22-2490-1994

5) Qingdao:

Address: 266108 Room 217, No.2 Cargo Terminal, Liuting Airport, Qingdao, P.R. of CHINA
Telephone: 86-532-8922-8577/8

6) Shanghai:
Address: Room 114 (116) Shanghai Airlines cargo intl Terminal, East Yuanhang Rd. Pudong Intl. Airport, Shanghai 201202, P.R. of CHINA
Telephone: 86-21-6835-2437

7) Hangzhou:
Address: 2nd Floor, Holiday Inn Hangzhou, 289 North Jianguo Road,Hangzhou 310003, P.R. of CHINA
Telephone: 86-571-8527-1183

8) Guangzhou:
Address: Room 2605 CITIC PLAZA. 233Tianhe North Road, Tianhe Ward, Guangzhou 510613, P.R. of CHINA
Telephone: 86-20-3877-3462

9) Xiamen:

Address: 361006 Room 212, XIAMEN International Airport Aircargo Terminal, Xiangyun yi Road, Gaoqi, Xiamen, P.R. of CHINA
Telephone: 86-592-578-8764

10) Hong Kong:
Address: Suite 1908, Tower 6, The Gateway, 9 Canton Road, Harbour City, Kowloon, Tsimshatsui, Hong Kong
Telephone: 85-2-2848-4288


Asia:

1) Korea:
Seoul:
Address: Room 1501, 15F Center Building, 91-1, Sogong-Dong, Jung-Gu, Seoul 100-070, KOREA
Telephone: 82-2-752-1170

2) Thailand:
Bangkok:
Address: 4th Floor, C.P.Tower Building, 313, Silom Road, Bangkok 10500, THAILAND
Telephone: 66-2-231-0545

3) Singapore:
Address: Unit 02-269A, SATS Airfreight Terminal 4 Core I, 107 Airport Cargo Road SINGAPORE 819463
Telephone: 65-6543-1137

4) Vietnam:
Ho Chi Minh City:
Address: Room7, 46 Hau Giang Street, Tan Binh District Tan Son Nhat International Airport, Vietnam
Telephone: 84-8-3848-7153

5) Malaysia:
Kuala Lumpur:
Address: LOT GFM 007 Mas Advanced Cargo Centre, KualaLumpur International Airport, 43900 Sepang, Selangor Darul Ehsan, MALAYSIA
Telephone: 60-3-8787-1000

6) Myanmar:
Yangon:
Address: 02-01 Sakura Tower 2F, 339. Bogyoke Aung San Road, Yangon, MYANMAR
Telephone: 95-1-255-414

7) Indonesia:
Jakarta
Address: SENAYAN CITY PANIN TOWER 16 Floor Unit A Jl. Asia Afrika Lot 19, Jakarta 10270, INDONESIA
Telephone: 62-21-722-8089

8) Srilanka:

Colombo
Address: 400 Deans Road, Colombo 10, SRILANKA
Telephone: 94-11-4740764

9) Taiwan:
Taipei:
Address: Unit 6-1, No. 220, Sung Chiang Road Taipei 104, TAIWAN
Telephone: 886-2-2521-6789


North America:

1) Chicago:

Address: 610 North Access Rd. O'Hare International Airport, Chicago, ILL 60666, U.S.A
Import: 1-773-686-5242. Export: 1-773-601-8908

2) Washington D.C:

Address: 23723 Air Freight Lane, Suite 220 Amdiad, Cargo Center 5, Washington-Dulles, International Airport, Dulles VA 20166, U.S.A
Import: 1-703-572-2644. Export: 1-703-996-8626

3) Atlanta:

Address: 4301 ASR Road Cargo Building A, Atlanta, GA 30337, USA
Export: 1-404-761-4089

4) Miami:
Address: 6065 NW 18TH St., Bldg 716-D, Miami, FL 33126, USA
Export: 1-305-871-2651

5) New York:
Address: Cargo Bldg. No.261 North Boundary Road J.F.K. Int'l. Airport Jamaica, NY 11430, U.S.A
Import: 1-718-244-0900. Export: 1-718-553-8900

6) Boston:
Address: P. O. Box 264 Georgetown, MA 01833, U.S.A
Export: 1-978-423-0823

7) Los Angeles:
Address: 6040 Avion Drive Los Angeles, CA 90045, U.S.A
Import: 1-310-258-6100. Export: 1-310-258-6160

8) San Francisco:

Address: 648 Westfield Road, San Francisco Int'l Airport San Francisco, CA 94128, U.S.A
Import: 1-650-588-5440. Export: 1-650-821-7222

9) Honolulu:
Address: 3121 Aolele St. 3rd Floor Honolulu, HI 96819, U.S.A
Telephone: 1-808-838-0195

10) Mexico

Mexico City:
Address: Angelina #10B Col. San Angel Inn, C.P. 01000 Mexico D. F., MEXICO
EXport: 52-55-5662-4685

Guadalajara:
Address: Av. Vallarta 6503 Int: A1-04 Col. Gd Granja, C.P. 45010, Zapopan Jalisco, MEXICO
Export: 52-33-3563-9790


Europe:

1) The United Kingdom:
London:
Address: Unit 3, X2 Warehouse Hatton Cross Centre, Hounslow, Middlesex TW6 2SR, UK
Telephone: 44-20-8283-2100

2) France:
Paris:
Address: 10 Rue Du Pave Fret-5, BP17275 Tremblayen France 95704
Telephone: 33-1-48-62-88-30

3) Germany:

Frankfurt:
Address: Cargo City South, Building. 537. D-60549 Frankfurt Airport, GERMANY
Telephone: 49-69-130219-0

Munich:
Address: Room D-521, Cargoterminal Module D, Suedallee, 85356 Munich-Airport, GERMANY
Sales/ Reservation: 49-69-130219-0

4) The Netherlands:
Amsterdam:
Address: Anchoragelaan 38 1118 LD Schiphol THE NETHERLANDS
Export: 31-20-3162670

5) Spain:

Barcelona:
Address: Oficina A-412, Terminal de Carga 08820 Aeropuerto del Prat Barcelona, SPAIN
Export: 34-93-378-9100

Madrid:
Address: Edificio de Servicios, Oficina 317, centro de Carga Aerea 28042 Madrid, SPAIN
Export: 34-913-296-190

Valencia:
Address: Oficina 217, 46940 Aeropuerto Manises Valencia, SPAIN
Export: 34-96-153-9800

6) Denmark:
Copenhagen:
Address: Kirstinehoj 8 DK-2770 Kastrup DENMARK
Export: 45-325-02400

7) Republic of Ireland:
Dublin:
Address: 4 Manor Street Business Park, Manor Street, Dublin 7, IRELAND
Export: 353-1-827-6266

8) Portugal:

Lisbon:
Address: Av. Marques de Tomar, 2-6, 1069-188 Lisboa PORTUGAL
Export: 351-21-002-65-55

Oporto:
Address: Av Dr. Antunes Guimaraes n509-4dt 4450-621 Leca da Palmeira PORTUGAL
Export: 351-22-999-13-14

9) Italy:
Milan:
Address: Viale Europe, 59, Milano Oltre 20090 Segrate Milan ITALY
Export: 39-2-2187-1515

10) Sweden:
Stockholm:
Address: Yellow Pavillion, room 202 190 46 Stockholm Arlanda SWEDEN
Export: 46-8-797-9840

11) Austria:
Vienna:
Address: World Trade Center A-1300 Vienna Airport c/o Austrian Airlines
General inquiry c/o ANA Frankfurt: 49-69-130219-0.
Import Handling request after flight arrival: 43-5-1766-62519

12) Switzerland:

Zurich:
Address: Fracht West 1-360, P.O.Box 53, CH-8058 Zurich-Airport, SWITZERLAND
Export: 41-43-816-38-90

Basel:
Address: Freight Building P.O.Box 117, CH-4030 Basel-Flughafen, SWITZERLAND
Export: 41-61-325-30-80

Geneva:
Address: Freight Building P.O.Box 1078, CH-1211 Geneva 5 Aeroport, SWITZERLAND
Export: 41-22-717-89-00


13) Slovakia:
Bratislava:
Address: Vienna International Cargocenter, Gate 3, Flat 231a, A-1300 Vienna Airport
Export: 43-1-7007-38421, 38422, 38423

14) Hungary:
Budapest:
Address: Lorinci u. 59, C4/2fl. 2200 Vecses, Hungary
Export: 36-29-551-315, 316, 317

15) Czech Republic:
Prague
Address: K letisti 57/1049, 161 00 - Prague 6, Czech Republic
Export: 42-02-2011-3880, 3881, 4080

16) Poland:

Warsaw:
Address: Wirazowa 35 str., room 323, 02 158 - Warszawa, Poland
Export: 48-22-6068527/28

17) Slovenia:
Ljubljana:
Address: Zgornji Brnik 130p, 4210 Brnik Aerodrom, Slovenia
Export: 386-42021-071


Middle East/ Africa:


1) United Arab Emirates:
Address: B5, New Agents Building, Dubai Cargo Village P.O. BOX 5561, DUBAI, UNITED ARAB EMIRATES
Telephone: 971-4-821-522

2) Qatar:
Doha
Address: Room No. 67, Airfreight Terminal, Doha Intl. Airport, DOHA, QATAR
Telephone: 974-4-621-520