All Nippon Airways Co., Ltd. also known as Zennikku or ANA, is the second largest airline in Japan, after Japan Airlines.
All Nippon Airways (ANA) Headquarters is located in Shiodome City CenterMinato, Tokyo, Japan.
Address: ANA SQUARE, Shiodome City-Center B2, 1-5-2 Higashi-Shinbashi, Minato-ku, Tokyo
Reservations/ ANA Mileage Club Service Center (JAPAN):
Telephone: 0570-029-709/ 03-6741-1120(Tokyo)/ 06-7637-6679(Osaka)
Flight Guide: (Flight Information)
Telephone: 0570-029-075/ 03-6741-8801(Tokyo)/ 06-7637-8806(Osaka)
ANA Mileage Club Application Forms: 24 hour Voice Information Answering Service (all year round)
Telephone: 0570-029-767/ 03-6741-6683(Tokyo)
ANA My Choice Lounge Reservation Desk(Domestic Flights):
Telephone: 03-6741-8809(Tokyo)
ANA My Car Valet service desk:
Telephone: 0570-015-952(Tokyo)/ 81-476-33-5176(From outside Japan)
Inquiries for Domestic Flights (Other than those above)
Telephone: 0570-029-770/ 03-6741-1129(Tokyo)/ 06-7637-8805(Osaka)
Inquiries for International Flights (Other than those above)
International Flight Sky Porter Service:
Telephone: 0120-007-952/ 0476-34-7814/ 0476-34-7815
Free International Cell Phone Rental Service:
Telephone: 0120-280-298/ 03-3239-0298
Customer Service desk for your comments and Suggestions about their service:
Mailing Address: 3-3-2 Haneda Airport, Ota-ku, Tokyo 144-8515, Japan, All Nippon Airways Co., Ltd. Customer Relations,CS Promotion
Telephone: 0120-029-787 (toll free)
Lost and Found:
Narita: 81 (0)476 33 2300
Haneda: 81 (0)3 6428 3799
Kansai: 81 (0)72 456 7575
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Worldwide Cargo Contact of ANA Airways:-------------> Cargo
Worldwide ANA Airport Branch Cargo:-----------------------> Airport Branch Cargo
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Other All Nippon Airways (ANA) Japan Contact:
Yokohama:
Address: YCAT, Sky-Bldg. 1F, 2-19-12 Takashima, Nishi-ku, Yokohama
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All Nippon Airways (ANA) North America/ Hawaii/ Canada Contact:
USA:
If you are calling from 50 States, Canada, Mexico or Brazil, please call:
1-800-2FLY ANA (1-800-235-9262)
If you are calling from other than the areas above, please call:
310-782-3011
Telephone Relay Service for the hearing impaired:
Please dial 711 on your telephone to place a relay service call to 1-800-235-9262(toll free) or 310-782-3011(toll call).
Mailing Address, also contact for Retroactive registration:
Address: ANA Customer Service Center, Retroactive Registration Section, 2050 West 190th Street, Suite 100, Torrance, CA 90504
Other Branches Mailing Address in USA:
1) New York:
Address: 1251 Avenue of the Americas, 8th Floor, New York, NY 10020
2) Washington D.C:
Address: 1101 16th Street, N.W., Washington, D.C. 20036
3) Chicago:
Address: O'Hare International Airport, Terminal 5, UL-211A, Chicago, IL60666
4) Los Angeles:
Address: 2050 West 190th Street, Suite 100, Torrance, CA 90504
5) San Francisco
Address: 555 Twin Dolphin Drive, Suite 350, Redwood City, CA 94065
6) Honolulu
Address: Honolulu International Airport, Honolulu, HI 96819
Lost and Found Airport Contact Telephone number:
New York(JFK):--------->718-425-5415
Washington D.C:-------->703-572-2609
Chicago:--------------->773-686-5217
Los Angeles:----------->310-646-1480
San Francisco:--------->650-821-0262
Honolulu:-------------->808-838-0190
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All Nippon Airways (ANA) Asia Contact:
China
ANA China customer service centre:
Telephone: 4008-82-8888 (just pay for local call)
International Call: 010-8559-9292
1) Beijing Office:
Address: 2F Beijing Fortune Bldg., N200, No.5 Dong San Huan Bei Lu, Chao Yang District, 100004 Beijing
2) Tianjin Office:
Address: 10th floor,The Exchange Tower 2, 189 Nanjing Road, Heping District, Tianjin
3) Shenyang Office:
Address: 2nd floor, Crowne Plaza Shenyang(Former Hotel Intercontinental Shenyang), 208 Nanjing North Street, He Ping District, Shenyang
4) Dalian Office:
Address: 1F Senmao Bldg, 147 Zhongshan Road,Xigang District, Dalian
5) Qingdao Office:
Address: 6th floor, Crowne Plaza Qingdao, 76 Xiang Gan Zhong Lu, Qingdao 266071
6) Shanghai Office:
Address: Suite 208A East Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai
7) Hangzhou Office:
Address: 2nd floor, Holiday Inn Hangzhou, 289 North Jianguo Road. Hangzhou.
8) Xiamen Office:
Address: Room 205, Millennium Harbourview Hotel Xiamen(Former Crowne plaza Harbourview Xiamen), 12-8 Zhen Hai Road, Xiamen
9) Guangzhou Office:
Address: 2605 CITIC PLAZA, 233 Tianhe North Road, Tianhe Ward, Guangzhou
Hong Kong:
Address: Room 1908, Tower 6, The Gateway, 9 Canton Road, Harbour City,Kowloon, Hong Kong
Telephone: 852 2810 7100
Lost and Found in Hong Kong airport: 852 2180 2120/2121
India:
Mumbai
Reservation and Ticketing:
Address: 202, Aza House, 24 Turner Road, Bandra (West), Mumbai 400 050. India
Telephone: (022) 6147-0737/0787. Sales: (022) 6147-0700. Fax: (022) 6147-0747
Email: bomsales@ana.co.jp
Airport Office:
Address: Chhatrapati Shivaji International Airport Terminal 2C 2nd Floor, Sahar, Mumbai 400 099 INDIA
Telephone: (022) 2682-9023. Fax: (022) 2682-9028
Administration and Marketing:
Telephone： (022) 6147-0777--Administration. (022) 6147-0776--Marketing
Fax： (022) 6147-0767
Indonesia:
Jakarta
PT. Prima Cahaya Angkasa Cemerlang, Permata Kuningan building - 6fl, Jl. Kuningan MuliAddress:a Kav 9 C Jakarta 12980
Telephone: <62> 021-837-80-687 (Reservation & Ticketing)
Korea:
Seoul
Address: Room 1501, 15F Center Bldg. 91-1, Sogong-Dong, Jung-Gu, Seoul
Reservations/ ANA Mileage: <82>02-2096-5500
Contact Japan Toll Free: 0120-029-082
Sales Telephone/Fax: 02-752-1160
Malaysia:
Kuala Lumpur
Address: Suite 11.01, Level 11, Wisma Goldhill 67, Jalan Raja Chulan, 50200 Kuala Lumpur
Telephone: <60> 03- 2032-1331
Singapore:
Address: 80 Robinson Road, #18-01 Singapore 068898
Reservation Telephone: <65> 6323-4333.
ANA Mileage Club: <65> 6227-8558. Fax: 6223-8163
Sales & Marketing Department: Telephone: 6228-3210. Fax: 6224-6627
Administration Department: Telephone: 6228-3260. Fax: 6224-6627
Taiwan:
Taipei
Address: 3F-3, NO129,Sec.2, Chungshan (Zhong-shan) N.Road, Taipei
Telephone: 886-02-2521-1989. Fax: 02-2562-7337
ANA Mileage Club Service Centre: Telephone: 02-2521-1989. Fax: 02-2562-7337
Thailand:
Bangkok
Address: 2F C.P. Tower, 313 Silom Rd Bangkok 10500
Telephone: <66> 02-238-5121
ANA Mileage Club: Telephone: (+66)2-238-5143
Vietnam:
1) Hanoi:
Address: Dao Duy Anh Tower, 4th Floor, 9 Dao Duy Anh, Dong Da District, Hanoi
Telephone: <84> 04-3934-7237
2) Ho Chi Minh City:
Address: Sun Wah Tower, 16th Floor, 115 Nguyen Hue, District1, Ho Chi Minh City
Telephone: 08-3821-9612 (Reservation & Ticketing)
Myanmar:
Yangon
Address: 0201, 2F, Sakura Tower 339, Bogyoke Aung San Road, Kyauktadar Township, Yangon
Telephone: <95> 01-255-412~3
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All Nippon Airways (ANA) Europe/ Russia/ South Africa Contact:
European Customer Service Center:
ANA staff can help you with any questions about your ANA flight booked to Japan.
Telephone: + 44-20-8762-8977
United Kingdom:
London Office
Address: 4th floor, Hythe House 200 Shepherds Bush Road London W6 7NY
Telephone: <44>(0)20-8762-8977(UK)
Austria:
Telephone: 01-7956-7360
Belgium:
Brussels
Address: Avenue Louise 287, Boite 21 (6th Floor ) 1050 Brussels
Telephone: 0702-33387
Sales Telephone: <32>(0) 2-639-0380
Czech Republic and Easter Europe (Bosnia and Herzegovina, Bulgaria, Croatia, Hungary, Poland, Romania, Serbia, Slovakia, Slovenia) and Turkey
Telephone: +49-180-111-6666. Fax:+49-211-131-138
Greece:
Telephone: +30 210 4286844 /4286845 /4296844. Fax: +30 210 4528994. Email: galant1@otenet.gr
France:
Paris
Address: 29-31 Rue St. Augustin 75002 Paris
Telephone: 0820-803-212
Germany:
1) Frankfurt
Address: Rossmarkt 21, 60311 Frankfurt am Main
Telephone: 0180-3000309
Marketing: +49-69-299 76 110. Fax: +49-69-29 33 87
2) Düsseldorf
Address: 2nd Floor, Berliner Allee26, 40212 Dusseldorf
Ireland:
Telephone: 1-850-200058
Italy:
Rome
Address: Room Nr 447 Torre Uffici Aeroporto Di Fiumicino, 00050 Fiumicino Roma
Reservation: 848-858140
Sales office Telephone: <39>06-6501-1600
Netherlands:
Telephone: 0900-6666666
Norway:
Telephone: 810-00-011
Spain and Portugal:
Telephone: 901-116703
Sweden:
Telephone: 08-5877-0428
Switzerland:
Address: WTC II 2F 29, Route de Pre Bois, 1215 Geneva 15
Reservation: 0844-803545
Sales: <41>(0)22-909-1050
Russia, ukraine and Belarus:
Moscow office:
Address: World Trade Center (WTC), Room 606, Mezhdunarodnaya-2 Building, 12 Krasnopresnenskaya Nab, 123610, Moscow, RUSSIA
Telephone: <7>495-258-2370
South Africa:
AWL TRAVEL (PTY) LTD
Telephone: +27 (0)11 268 0614 Fax: +27 (0)11 268 0615
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All Nippon Airways Middle East Contact:
U.A.E
1) Abu Dhabi:
Address: No.6, Saadiyat Tower, Electra Street, Abu Dhabi
Telephone: <971> 02-6760900
2) Dubai:
Address: Sharaf Building, Khalid Bin Walid Road Bur Dubai, Dubai
Telephone: <971> 04-3970636
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All Nippon Airways Latin America Contact:
Brazil:
From Brazil dial 0800-890-0288, and follow the instructions to call 1-800-235-9262.
Sao Paulo:
Address: Freedom Square, No. 130 - 1st floor - conj.16, Liberdade – São Paulo – SP, CEP 01503-010.
Telephone: (11) 2141-2121
Fax: (11) 3101-2556
Email: anabrasil@fly-ana.com.br
Authorized Agents of ANA in Brazil:---------------> Contact Agents
Email Contact:
General: anabrasil@fly-ana.com.br
Service: loja@fly-ana.com.br
Commercial: kazumi@fly-ana.com.br
Accounting/ Finance: marcelo@fly-ana.com.br
Accounts Payable: ellen@fly-ana.com.br
Air Nippon Authorized Agents for all the below mention contacts is Discover the World Marketing:
1) Argentina:
Buenos Aires
Telephone: <54> 11-5274-1600
2) Bolivia:
La Paz
Telephone: <591> 212-4474. <591> 244-3022 / 5447
3) Chile:
Santiago
Telephone: <56> 2-754-6800
4) Colombia:
Bogota
Telephone: <57> 1-620-3515
5) Costa Rica:
San Jose
Discover the World Marketing
Telephone: <506>257-5745/7475
6) Guatemala:
Telephone: <502> 2-362-8018
7) Panama:
Telephone: <507> 301-0404/ <507> 263-3033
8) Peru:
Lima:
Telephone: <51> 1-444-4441
9) Venezuela:
Caracas:
Telephone: 58- 212-285-4433
